The pace at which the new technologies are emerging with each passing year, is simply fascinating. The world of technology is surging ahead regardless of the changing world orders, global pandemic situation and its disastrous impact on our civilization, climatic changes and economic downturn. The technological progress is the only constant that remains steady even during adversities and unforeseen events. The dynamic trend of Web development follows suit. In a way we can say that Web development Trends rides the wave of technological development. It is extremely essential for the web developers to stay abreast with the changing trends and emerging technological advancements. The year 2020 though not a remarkable year for any field but it had its own share of success stories and emerging trends. The companies and business enterprises who thrive on technological innovations has to get adopted to new web development trends in order to ensure better connect with their customers/clients and increase market share.
For example, a service provider company would prefer to sharpen their ability to provide 100% solution to their customers by using virtual customer care services or Chat bots that acts like robots. An e-commerce platform would like to use AI – Artificial intelligence to analyze customer trends, taste and preference, records of last search/purchase and use the data to channelize the marketing initiatives, show the customers specifically those contents which they prefer, influence their future purchases. In order to achieve desired success, the business establishments should have up-to-date websites and they must enroll trained professionals and web developers who are a pro in changing trends and abreast with latest technologies in the field of web development.
A recent survey on latest web development trends throws light on the below technological advancements:
The magic of Voice optimization
Voice recognizing compact devices, voice recognition option in your smart phones, voice recognizing website opening with your voice commands are not science fiction anymore. This futuristic technology has already gained popularity and has fast become a part of our daily lives.
Known as the voice search optimization technology, the mechanism acts according to your voice commands. It replaces the traditional system of typing your query and visit a search engine for a specific query. The search result is displayed on the device or web page after the speech recognition program clearly understands your speech.
Virtual assistants like Siri, Alexa by Amazon and Google assistant are live examples of the voice optimization technology in use. Successful implementation of voice technology improves the user experience by many folds. Its effortless and easy, time saving and intelligent. The trends show that in coming one/two years, more than 30% of the search engines and service provider websites will be fully using the voice optimizing technology. The technology shall continue to flourish and set an important trend in the field of web development. More companies shall adopt voice recognition programs in near future as a fool proof solution for their customer care and customer support vertical. It will help to reduce expensive manpower and human errors, more accurate solution provider and higher customer satisfaction.
AI – Artificial Intelligence Chatbots
As the name indicates AI is the Intelligence displayed by machines or an automated program used to provide an error free answers to customer queries and quality customer experience that’s prompt and recorded. Driven by technology AI works as a substitute of human intelligence where pre-programmed Chatbots are used to attend queries of the users or customers regarding product details, clarifications, quotations, complains, general interaction and other correspondence. The Chat bots can even provide solutions and answers to critical queries, help influence the final process of purchase.
The program using AI technology is able to understand and analyze even complex questions and tricky scenarios, thanks to the brilliance of the program developers who are able to pre-assess user’s behavior and minds and prepare the questioner and their solutions in a prefixed pattern. Hundreds of combinations of queries and answers are used, and the intelligence is fed into the system for the machine (Chat bots) to pick up, identify and react.
Artificial intelligence is primarily a software technology that are integrated with the web development processes where human beings can interact with chat bots. The chat bots are aggressively being implemented on Apps that you download on your mobile phones, websites related to customer support and solution provider search engines, booking engines, banking sites commonly known to you as Net Banking/Online Banking. The AI technology is also used to add several additional layers of security to the financial sites or to the existing commercial sites.
Now a days using AI technology, it is possible to provide automated yet personalized support to the users and a very large customer base, without investing on training and manpower, cut down overhead expenses, save costs and improve profitability. A recent study has shown that by 2021 the demand for AI technology for web development is set to increase by 15% and in the coming years more than 50% of the companies and professional establishments shall implement automated AI platforms. The technology is already emerging as a top web development trend in 2020 – 21.