Members of the logistics industry are the unsung heroes of modern economics. They handle, store, package, and move products over oceans and sometimes across hostile lands, delivering produce and items sustaining contemporary life. Imagining a comfortable, safe, and convenient life is nearly impossible without these heroes.
And if you’re in this industry, we commend your steadfastness to ensure efficient product movements across Australia and globally.
The Australian logistics industry is growing at a robust rate of 4.6% annually, making it necessary to consider hiring more employees and expanding the business. How do you leverage that? Check out this checklist of tips for hiring employees and business expansion in the logistics industry.
Hiring Employees for More Efficient Logistics Operations
Employees are a company’s backbone, ensuring smooth and hiccup-free operations while guaranteeing customer satisfaction. Unfortunately, hiring competent logistics workers can be challenging because everyone wants to outdo their competitors. Recruiting, selecting, and retaining the right talent for the logistics industry is possible with the following tips.
- Assess your company’s staffing needs
Do you find you can hardly cope with the workload in the office? Are employees bickering about being “overstretched?” Did you know revisiting and re-evaluating logistics workflows can give you a head’s up on staffing requirements?
Estimate how many new employees to hire to make the logistics operation more efficient. You can also consider future growth projections.
- Evaluate and refine job descriptions
Assessing ongoing staffing needs isn’t enough. You must also consider revisiting and refining the job descriptions to ensure fit. Moreover, a clearly-defined description allows you to zero in on the essential logistics employee qualities.
Use the information to recruit and hire top talent by highlighting the qualities or attributes you seek from future employees.
- Conduct market research about your brand
Did you know that trustworthy and reputable brands are top talent magnets? Three in four job candidates want to work with organisations with excellent reputation. Moreover, seven out of ten prospects will refuse a job offer from a business with a shady reputation.
And that’s why performing a brand audit is necessary to assess how the public views your logistics company. You can address issues or concerns that make you “less popular” among potential candidates.
- Create a robust employee value proposition
You can develop an employee value proposition once you identify loopholes in your logistics brand. This statement underscores why prospective candidates should join your business and not competitors.
Clearly define your logistics company’s employee perks and benefits, ensuring relevance, accuracy, and transparency. It should also align with the organisational values and strategic goals to ensure consistency and improve trustworthiness.
- Encourage current employees to be your company’s brand ambassadors
The best recruiters for any organisation are its employees. It’s a trick some business owners fail to recognise and exploit. Workers can be excellent brand ambassadors, promoting your logistics company to their social networks.
Did you know that two in three job seekers listen and trust employee brand reviews? It’s their gateway to understanding and appreciating organisational culture, helping job seekers decide to join.
- Develop a winning employee compensation package
Although a competitive salary and benefits package attracts 69% of candidates in the industry, it’s not the only thing potential employees look for. Top talents seek more meaningful employee benefits, including opportunities for work-life balance, health care access, and continuous career development.
Protection against accidents and other work-related injuries and insults is also a sought-after benefit. Hence, you might want to consider getting a comprehensive transport and logistics insurance.
Expanding the Logistics Business in Australia
Growing your logistics business is easy if you consider the following tips.
- Conduct market research
Expanding into unknown territory can be a hair-raising experience because you’ll be blind. Thoroughly researching the market for new opportunities can mitigate anxieties and minimise unknown variables. Check the competition, market demand, and regulatory requirements in expanding the business.
- Develop a business expansion budget plan
Establishing presence in a new market entails additional financing for building warehouses, logistics branch offices, transport fleet, and other resources. Marketing in the new location also requires a budget. Hence, expanding your logistics business should include a comprehensive budget plan.
- Identify and manage potential risks of business expansion
A comprehensive market research allows you to identify potential business expansion-related risks. For example, economic slowdowns, public health-related restrictions, supply chain disruptions, force majeure events, and other unforeseen obstacles can derail your business expansion plan. That’s why having a Plan B and Plan C is valuable.
- Invest in technology
Business expansion translates to more workload because of an increased target audience. While employees can handle many tasks, investing in technology-based solutions to streamline operations and improve efficiency is better. You can shop for the best technologies appropriate to your logistics business.
- Expand the fleet and facilities
Handling and transporting goods with a few vehicles is cost-ineffective because fleet limitations can undermine timely deliveries, potentially leading to customer dissatisfaction. It’s the same story with warehouses, requiring increasing storage space.
- Form strategic partnerships
Effective logistics requires a dynamic partnership between and among interrelated parties (i.e., distributors, forwarders, and suppliers). You can sit down with them to discuss measures to improve logistics services. A partnership worth forming is a transport and logistics insurer to safeguard your assets and employees.
- Stay updated with regulations
Everything changes, even in logistics. People can modify business registration and renewal requirements, supply chain policies, and logistics-related procedures anytime. Your business’s expansion survival hinges on how well you adapt to policy changes and market drivers.
- Enhance customer services
You’re in a new market with new customers who might have different behaviours and attitudes toward logistics companies. Regardless of client idiosyncrasies, you must still strive to deliver the best possible customer experiences, wowing them with impeccable service, timely deliveries, and thoughtful product handling.
Hiring top talent to grow and expand a logistics business in Australia is easy by following our tips. Of course, working with logistics industry experts can also give you the same results. At least you’ll never worry about paying a hefty consultation fee.
Try these tips today and start realising your dream of expanding your logistics business to other Australian cities or even outside Australia’s borders.